Accurate Data Payroll Processing Workforce Management Suite: The Beauty of Self-Service

Accurate Data Payroll Processing Workforce Management Suite: The Beauty of Self-Service

If you are too young to remember the days before pay-at-the-pump gas stations, online banking, and airport check-in kiosks, you probably can't fully appreciate the merits of self-service. Self-service Workforce Management can make life easier and more productive at your organization, as well. Accurate Data Payroll Processing's Workforce Management Suite has the convenient tools to [...]
Accurate Data Payroll Processing Workforce Management Suite: The Beauty of Self-Service

Case Study: Call Center

Call centers that optimize their human capital can significantly increase efficiency and productivity. This was the intent of our example company, a customer service center which had launched eight years previously with one healthcare client. Last year, when they adopted Workforce Management Suite, they provided inbound and outbound support for six health insurers, three nationwide [...]